Family Life — TQL-FAM-846
Two Hours Once a Year Catches Almost Everything That Quietly Drifts
Follow most unpleasant household financial surprises backward and you arrive at something small that never had an occasion for being looked at.
This issue · Vol. 2, No. 11 ·
The part of the decision nobody explains.
Sector briefing
- House & Home07 filed
- Money13 filed
- Corporate09 filed
- Legal Affairs12 filed
- Digital06 filed
- Family Life05 filed
Feature reports
Money — TQL-MON-141
The Shoebox and the Scanning App: Which Record System Survives an Examination
Most owners are running some combination of the old system and the new one without ever having decided to run either of them.
Legal Affairs — TQL-LAW-544
One Number and a Filing Cabinet: The Ten Minutes Nobody Spends on a Legal Bill
Billing questions raised in the same month are routine. The same questions raised six months later are awkward for everybody involved.
Legal Affairs — TQL-LAW-922
Fix It, Escalate It, or File It: Writing the Complaint Letter That Gets Acted On
Somebody at the receiving end makes one of three decisions in about ninety seconds, and most of what people instinctively write pushes toward the third.
Digital — TQL-TEC-071
Lost the Phone That Proves Who You Are? The Order to Work In Today
A lost phone used to be an expensive inconvenience. Now it can lock you out of the accounts you would use to recover it.